Genpact Mega Walkin | International Voice Process | Work Loc: Hyd

Job Description
Genpact Mega Walkin | International Voice Process
Work Location: Hyderabad

Walkin Date : 29-Apr-17 | Saturday
Walkin Venue: Dr.Lankapalli Bullayya College, near Rama Theatre, Visakhapatnam
Walkin Time : 10 AM to 2 PM

Contact :

1. Sneh Rawat: 8527912480
2. Divya Singh: 8826615259

Note:

Please carry your updated Resume; original ID proof and Passport Size Photograph.
Kindly do not carry Laptops; Camera; ipad; pendrive/ data traveller; Portable Hard Disk to the venue.

Job Description: International Voice Process/ Phone Support

1. Ability to interact with Customer - Leadership & business.
2. Able to interact with clients independently
3. Able to document the operational definition in discussion with customers, maintain the most current SOP
4. Creating communication plans for the customers

Salary: INR 1,75,000 - 3,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:
Customer Retentioncustomer carecustomer serviceCCEinternational voiceBPOfresher
Desired Candidate Profile
Skill Set: International Voice Process/ Phone Support
Work location: Hyderabad
Shifts: US Shift( 6 PM to 3.30 AM)
Qualification: Any Graduate
Fresher/ Experienced
With relevant BPO Industry experience.
Excellent communication skills are a mandate.



Doctorate - Doctorate Not Required
Company Profile
GENPACT INDIA
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes â€" an approach we call Lean DigitalSM. We deliver value to our clients in two ways â€" through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook.