Company Name: EMC Software and Services India Pvt Ltd
Job Location: Bangalore
Experience: Freshers/Experienced (0 to 1 year)
Job Category: IT | Software
Job Position: Associate SE Analyst
Salary: Rs. 4,00,000 – 6,00,000/- per annum
Qualification: BE, BTech (CSE, IT, IS, ECE)
Year of Passing: 2016, 2017 Passouts
Job Description:
- Build and submit solution validation documents (SVCs) and solution qualification requests (RPQs); support RPQ case intake; handle technical inquiries on products and services.
- Deliver all services to the field within defined SLAs and Quality measurements.
- Logging of requests in order to provide accurate tracking of cases around various Sales and Presales requests.
- Escalation of problems when appropriate to Team Leader and Manager.
- Work closely with the Presales and Sales teams in building solutions and quotes.
- Perform technical configuration requests with configuration tools; address/resolve configuration issues.
- Create current state technical drawing diagrams.
- Development of technical hardware/software quotations and configurations, including full product specifications and pricing.
No comments:
Post a Comment